'Botshit' is an example of how AI is making customer service worse - Business Insider
"Botshit" describes inaccurate or fabricated info produced by chatbots that humans use for tasks. Researchers who coined the term said therisksof …
Read the original at Business Insider ↗
- Topics
- Retail & E-commerceHallucinations & FabricationChatbots & LLMs
- Tags
- AI Use Case
- Tracked via
- Google Alert “AI Risks”