CRM Shift: AI, Governance, and the New Standards for Customer Intelligence
AI use case example: A generative AI model used for customer communications operates within approved templates, is continuously monitored for bias and ...
Read the original at Finextra Research ↗
- Topics
- Retail & E-commerceGovernance & Risk ManagementBias & FairnessChatbots & LLMs
- Tracked via
- “AI Use Case”