Cisco: AI-as-a-Service is the channel's next major opportunity - CRN
“Every single AI use case today will end up being a network problem,” he said. Whether customers are building AI infrastructure in their own data ...
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AI billing gaps risk hitting partner revenues - CRN
Christine Horton reports on how the shift to AI and consumption-based pricing is exposing weaknesses in legacy billing systems – hitting partner ...
'Business-model inertia is real' - GTIA VP of research on the MSP and MSSP transition
“Most partners' first AI use case is internal, for things like automating service desk tasks and running the business more efficiently,” April says.
Majority of UK MSPs embrace non-Microsoft suites as multi-vendor becomes new normal
However, amongst high-growth MSPs, just 29 per cent see hiring as a major barrier, thanks to their investment in automation and AI . ... shadow IT now ...